01What will a website cost?
We’re finalising our launch packages and maintenance prices. Tell us what your business needs and we’ll explain the available options. Before you agree to a project, you’ll receive a written scope, build price, ongoing costs and proposed timetable. Sending an enquiry does not book a website or commit you to a purchase.
02Who will I work with?
Your agreement and payments will be with Zilly. An assigned builder will create the website through our system, with the brief, feedback, changes and approvals kept in the project record. We’ll confirm suitable builder availability before promising a delivery slot.
03What do I need to provide?
Your business information, accurate website text, images you have permission to use and any existing branding. For a shop, we’ll also need your product information and the details required to set up the agreed checkout and delivery options. We’ll explain the checklist before the project begins.
04Who owns the website?
You own your domain, branding, content and finished website materials. Zilly manages the agreed technical service while maintenance is active. We’ll explain access, transferable assets, any licence limitations and the handover or migration route before you commit.
05Can I request changes later?
Yes. Requests go through Zilly. Your agreed maintenance terms will explain what is included; additional work will be scoped and priced before it starts. We’re still finalising the care packages, so we’re not promising unlimited edits or fixed response times.